Program Coordinator

Residential Program Coordinator


In conjunction with Connections mission to support people with disabilities throughout the community, this position provides mid-level organizational leadership for the agency.  Residential Services represents different programming areas that involve supporting people with disabilities in their home environment and in the community. Reporting to the Director of Programs, direct responsibilities include case management of participants in a foster care setting, coordination of medical and mental health services, goal development in conjunction with the program participants, overseeing the coordination of activities of participants, building and maintaining positive relationships with family members, guardians, county workers, and other members of the participant’s team.  The position also requires the tracking and compilation of all participant billing requirements and maintaining all statute requirements of the program as well as the implementation of programs to support the acquisition of independent living skills.


A Bachelor’s Degree from an accredited college or university in Social Work, Human Services or a related field, or experience from which comparable knowledge and abilities can be acquired is necessary.  This position requires QDDP eligibility. The position requires working knowledge of data base systems and an understanding of fee for service and/or contract billing.  Extreme attention to detail is necessary and position requires effective organizational skills.

  • Must have the ability to lead a team, motivate and work with a wide variety of people, demonstrate leadership skills, and work effectively and efficiently as part of the agency’s Leadership team.
  • Must have the ability to work independently with minimal supervision and possess a professional & respectful demeanor. 
  • Must demonstrate effective written and oral skills
  • Must submit to and clear a background check as required by the Department of Human Services.
  • Must submit to and pass a pre-placement baseline exam and drug screen.
  • Must be able to communicate receptively and expressively in English.
  • Must display proficient basic computer skills and internet navigation
  • Must have a valid driver’s license and provide proof of insurability unless otherwise approved by the Executive Director.


  • Develop appropriate desired outcomes and corresponding objectives and methodologies based on Individual Abuse Prevention Plans, Coordinated Support Service Plans, participant needs, desires, and team recommendations
  • Assist participant in improving independent living skills
  • Maintain open communication with participant’s, family members and/or guardians, county case managers, vocational providers, and other service providors
  • Assist participant in coordinating all medical and mental health appointments
  • Monitor medications
  • Monitor all participant programming as stated in program policies
  • Ensure training and support occurs for all participant outcomes as designated in the methodology. Participant programming will be in conjunction with the Minnesota Statute 245D.
  • Maintain participant files in accordance with all program, agency, and licensing requirements
  • Identify the abilities and areas of need for each participant and propose individual program plans to the team to encourage greater independence
  • Ensure fiscal management of each house
  • Send financial reports to conservator/guardian and/or County Service Coordinator as designated in financial agreement
  • Ensure licensed home remains in compliance and all necessary drills, documents, and other requirements are current at all times in coordination with the Program Manager.
  • Support participant in utilizing community based resources
  • Supervision of employees as outlined in the Organizational Chart
  • Participates in new employee training and/or orientation as requested
  • Provide input in the hiring process for the Adult Foster Care Services Program
  • Participates in all agency sponsored functions/events as directed by Executive Director.
  • Assure proper annual training is achieved in accordance with state statute requirements and employee training plan
  • Prepare, attend and participate in monthly supervision with immediate supervisor
  • Perform other duties as assigned.